FAQs
Welcome to Ellenza's FAQs page! Here, we've compiled answers to commonly asked questions about our products. If you have any further inquiries or need assistance, feel free to reach out to us at info.ellenza@store.
FAQs
How do I use the Ellenza Crystal Hair Remover?
Soak the skin in water and gently rub the crystal in circular motions for instant hair removal.
Can I use these hair removers on sensitive areas like the face?
The Ellenza IPL Hair Remover can be used on all parts of the body including the face. However, the Crystal Hair Remover is to be used only for arms and legs.
Are these hair removers cordless?
The Ellenza Crystal Hair Remover is cordless and the IPL Laser Hair Remover requires direct electricity to operate.
What's the warranty period for Ellenza products?
Ellenza offers a standard warranty period of three months.
How soon can I expect visible results from using Ellenza hair removers?
Results may vary, but many users notice visible improvements after a few uses. Consistent usage is recommended for optimal results.
Can I use Ellenza hair removers on areas with tattoos?
It's advisable to avoid using the hair removers directly on tattooed areas to prevent any potential skin irritation or alteration to the tattoo.
Are Ellenza products cruelty-free and dermatologist-tested?
Yes, Ellenza is committed to being cruelty-free, and our products undergo dermatologist testing to ensure quality and safety.
How should I maintain and clean my Ellenza hair removers?
The Crystal Hair Remover can be washed off with water after usage. The IPL Laser Hair Remover may be wiped off with a tissue after usage.
Can I use Ellenza hair removers during pregnancy?
It's advisable to consult a healthcare professional before using any skincare or hair removal products during pregnancy or while breastfeeding.